CUSTOM VOIP & BUSINESS PHONE SYSTEMS FOR ORGANIZATIONS ACROSS OHIO
Sentec Systems designs and supports custom VoIP phone systems for organizations across Ohio. We do not sell a one-size-fits-all package. We start by learning how calls move through your organization and what your staff needs from the system. Then we build around that workflow and provide local support after it goes live.
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CUSTOM GREETINGS & ON-HOLD AUDIO
Your phone system should sound like your organization. We can create custom greetings and on-hold music, with menu prompts built around how callers need to reach you. The audio can also be updated when your hours, services or messaging change.
CALL ANALYTICS & REPORTING
See how calls move through your organization with reporting on call volume, wait times, missed calls and other useful activity. We help you use that information to spot patterns and improve how calls are handled.
MOBILE & REMOTE CALLING
Staff can make and receive business calls from a desktop or mobile app while using your organization’s main number. They can also check voicemail and stay connected without giving out personal phone numbers.
HOSTED PBX WITHOUT ONSITE PBX HARDWARE
We host and maintain the phone system so you do not need a traditional PBX in your building. Lines and features can be adjusted as your organization changes without replacing an entire onsite system.
Ready for a phone system built around the way your organization works? Call (419) 949-4709 to talk with our local team.